Medical Emergencies and First Aid
Immediate Actions
General steps in medical emergencies
- Check the scene to see that it is safe, and that you and victim are not in danger
- Call 911 (or ask someone to call 911) to request medical assistance; state the type of medical emergency it appears to be (cut, head injury, heart attack, etc.)
- Get office First Aid Kit and use needed supplies as directed or to the level of your first aid training
- Retrieve and use any other appropriate and available emergency medical equipment (e.g., automatic external defibrillator (AED))
- Remain calm and reassure the victim while waiting for emergency personnel
Additional Information / Follow Up Activities
- Report any injury to your immediate supervisor
- Replace any materials used from the First Aid Kit
- Do not move the victim if unsure about head / neck injury