COVID-19 Updates










COVID-19 FAQ for UCR Instructors

Instructors should plan to teach remotely through the end of the spring quarter. On-campus research curtailed.

Instructor News & Updates:
3/16/2020: Instructional Technology Update for Students and Faculty
3/11/2020: Researcher Guidance 
3/10/2020 - Important Instructional Continuity Guidance
3/5/2020 - Important Message from Provost to all UCR Instructors: Continuity Planning for COVID-19


Instructor Support

University Operations

  • What is the status of campus services including the Bookstore, Card Services, and Mail Service?

    The status of campus services is as follows: 

    UCR Bookstore

    Closed through April 30.  Books can be ordered online only. For general questions, please email

    Highlander Service Station

    Closed March 16 to April 30.  For general questions, please email 

    Card Services

    Staff will work remotely to support essential card functions related to Housing & Dining, School of Medicine, and Facilities Services.  For questions, email 

    Mail Services

    Still receiving inbound mail, however regular campus deliveries will stop between March 16 and April 30.  Exceptions will be made for critical department needs.  Front lobby/post office will be closed to customers.  For critical needs, email 

    Receiving Services

    Still receiving inbound packages and campus deliveries between 8 a.m. and 4:30 p.m. Regular campus delivery service will stop between March 16 and April 30.  Only critical items and research related items will be delivered to campus departments as needed.  Departments are encouraged to cancel/postpone non-essential deliveries to campus during the closure.  For general questions, email 


    Will still fulfill orders for critical research related items.  Gas cylinders will still be delivered to labs for research purposes.  For general questions, email 


    Closed March 16 to April 30. For general questions, email 

    Digital Print Services

    Closed March 16 to April 30.  Production of pending print orders postponed until campus re-opens.  Technician still available for Copier Program repairs and service.  For general questions, email 

    Auxiliary Design Services

    Staff will be working remotely and supporting critical design and digital content needs. Please email 

    Central Business Administration

    Limited Central Business Administration leadership will be working on campus during closure and most will be working remotely. Please contact CBS leadership for assistance.

  • Is there guidance on parking, permits, fleet rentals, and alternative transportation during the campus shutdown?

    Please refer to UCR Transportation's FAQs regarding parking, parking permits, and fleet rentals during the campus shutdown.

  • Can I get a refund on my parking permit?

    For the answers to questions related to TAPS including parking permit refunds and where to park on campus, visit 

  • How is UCR responding to COVID-19?

    The University has been ordered “closed” by the Health Officer of the County of Riverside, effective March 16, 2020, through April 30, 2020. “Closed” in this context means all offices, units or departments will not have staff on campus unless they are essential personnel, and many staff may be working remotely.

    University leadership is working with the UC Office of the President, Riverside County Public Health, our fellow UC campuses, clinical partners, and elected officials to monitor the situation, ensure all appropriate precautions are taken, and respond quickly and effectively as matters arise. University leaders representing the Executive Management Policy Group (EMPG) are meeting daily to develop and update contingency plans to help ensure continuity of UCR's operations in the even of more direct impacts of COVID-19.

  • May UCR prohibit students who have possibly been exposed to, or who have contracted COVID-19, from attending classes?

    All instruction (including but not limited to labs, studios, and directed studies) will be delivered remotely for the entirety of the spring quarter. This is a change from the April 3 end date for remote instruction. 

    All in-person, non-essential gatherings on campus are suspended, until further notice. 

    The CDC recommends that persons who have contracted COVID-19 remain in isolation, either at home or in a health care facility, until released by local public health authorities.

    The location of the isolation will be determined by public health authorities and isolation may be compelled by public health order. The response to a public health emergency, such as a pandemic, will be directed by federal, state and local health agencies. It is the responsibility of UC to act in accordance with all applicable public health directives. UC’s guidance, policies and regulations cannot conflict with public health orders regarding control of the COVID-19 outbreak.

  • May UCR quarantine or isolate students who were possibly exposed to, or who have contracted, COVID-19?

    Yes. UC enacted a Policy on Safeguards, Security and Emergency Management in January 2006 that contemplates the need for chancellors to take extraordinary measures in the event of “a natural or man-made disaster, a civil disorder which poses a threat of serious injury to persons or damage to property,” or other “seriously disruptive events.”8 Pursuant to this policy, UC may take appropriate steps to protect the health and safety of its students in the face of a known serious health crisis like a serious outbreak or pandemic.

  • What is UCR’s protocol or plan if students in the dormitories need to be quarantined?

    It is extremely unlikely there would be a need for a full dormitory self-quarantine. If a student is ill and a medical provider assesses and determines the student is considered a “person under investigation” for COVID-19, the student will be managed by a healthcare provider and in a hospital, and not on campus.

    Students may be subject to self-quarantine as a result of returning from a Level 3 country (China, Italy, South Korea, and Iran); having been in contact with someone from a Level 3 country; or having been in contact with someone who tested positive for COVID-19. The university will support self-quarantining in campus housing, but will encourage self-quarantine at students’ homes as an alternative. 

    Environmental Health & Safety, or EH&S, has worked with campus departments and identified safe standard operating procedures. This includes identifying proper ventilation, food delivery, access to virtual learning, daily medical checks, and waste collection. If the student becomes symptomatic while in the 14-day self-quarantine, the university would contact Riverside County health officials to follow correct protocols, including transport to a medical facility.

  • How is UCR disinfecting surfaces?

    UCR is taking extensive measures to prevent the spread of COVID-19. Examples include:

    - Deployed hand sanitizers in university-owned housing and dining areas;

    - Began using a new CDC-approved chemical disinfectant, after review and approval by Environmental Health and Safety, across the campus;

    - Increased cleaning in university-owned housing of high-touch areas including lobbies, lounges, restrooms, and elevators; and 

    - Increased cleaning in campus General Assignment classrooms and adjacent restrooms.

  • What should I do if I am planning an event?

    All in-person, non-essential gatherings on campus are suspended, until further notice

  • Is there a duty to report COVID-19 cases to state or local health authorities?

    Yes. Generally, health care providers — including doctors, nurses, physician assistants, among others — who know of, or are in attendance on, a case or suspected case of COVID-19 are required to report it to the local health department immediately, by telephone, in accordance with internal administrative procedures. Where no health care provider is in attendance, any individual who knows of, or suspects that, someone has COVID-19 is permitted to report it to the local health department. Local health departments, in turn, notify the CDPH.

    Contact information for the local health officers may be found at the CDPH website.

  • Guidance for all Transportation-related activities including parking, permits, biking, buses, and campus transportation issues

    Please refer to the UCR Transportation FAQ for answers on questions such as:

    • Parking on Campus during Shutdown including Visitor Parking
    • Parking Permits, Refunds, and Citations
    • Renting and maintaining Fleet vehicles
    • Buses, Biking, and Carpool/Vanpool
    • Parking for Student Employment
    • And many more!

Prevention and Treatment

  • What is SARS-CoV-2 and COVID-19?

    Coronaviruses are a large family of viruses of which some members may cause mild upper respiratory infections. Severe Acute Respiratory Syndrome coronavirus 2 (SARS-CoV-2), previously known as 2019-nCoV, is the virus responsible for the outbreak of acute respiratory illnesses in Wuhan, China beginning December 2019. The WHO has named the acute respiratory illness caused by this virus as COVID-19.

    Much is unknown about SARS-CoV-2 and current knowledge is based largely on what is known about similar coronaviruses. Experts believe that symptom onset will most likely occur between 2 and 14 days of infection. Community-based transmission has now been observed in multiple countries. Most often spread from person-to-person happens among close contact (6 feet or closer).

    Typically, with most respiratory viruses, people are thought to be most contagious when they are symptomatic, however the possibility of asymptomatic transmission has not been ruled out.

  • Are there any cases of COVID-19 at UCR?

    There are no known positive COVID-19 cases on campus.

  • What can I protect myself from COVID-19?

    There are several steps you can take to effectively help prevent becoming infected with COVID-19:

    •    Avoid close contact with people who are sick.
    •    Always practice good hand hygiene. Wash your hands with soap and water frequently for at least 20 seconds. If soap and water is not available, an alcohol-based gel sanitizer from 60-95% alcohol is an acceptable substitute.
    •    Avoid touching your eyes, nose, and mouth.
    •    Cover your coughs and sneezes into a tissue and dispose of tissue in trash immediately.
    •    Clean and disinfect surfaces and objects that may be contaminated with germs.

    See more recommendations and guidance from CDC's COVID-19 Prevention and Wellness

  • What should I do if I feel ill?

    If you are sick, stay home. If you have recently traveled (within 14 days) from a region with COVID-19 or have been in direct contact with someone known or suspected to have COVID-19, contact your healthcare provider right away and inform them of your symptoms and travel history. If you require medical attention, call ahead before leaving and inform them of a potential COVID-19 case. Always call ahead when possible.

    Schedule an appointment with Student Health Center (951-827-3031) or your primary care physician.

    While you are sick, follow CDC recommendations:

    • Stay at home except to get medical care
    • Separate yourself from other people in your home and avoid sharing personal items
    • Wear a facemask when you are around other people
    • Cover your coughs and sneezes with a tissue. Dispose of the tissue immediately after use.
    • Clean your hands often with soap and water for at least 20 seconds. If soap and water is not available, using alcohol-based gel sanitizer with 60-95% alcohol is sufficient.
    • Seek prompt medical attention if your illness is worsening (call ahead of teim and let the provider know of your concerns and current conditions
    • If you are placed under active monitoring, or facilitated self-monitoring, follow the instructions provided by your physician, local health department, or occupational health professional.
    • Consult with your health care provider before discontinuing home isolation.
  • Can I be tested for COVID-19?

    Only healthcare providers along with public health officials can request tests for the SARS-CoV-2 virus that causes COVID-19. Testing approval factors in recent contacts, travel history, symptoms, and other factors. If you feel ill, please see the FAQ question "What do I do if I feel ill?"

  • Should I use a facemask? What about in class or the lab?

    Students who are ill or have symptoms of respiratory illness should not attend class and instead stay at home and seek medical attention. The CDC does not recommend the use of masks to protect themselves from respiratory illnesses, including COVID-19. Protective masks are effective when used on individuals who are already showing symptoms to prevent droplet transmission.

  • Is there a vaccine available?

    No, currently several organizations including the World Health Organization (WHO) and National Institutes of Health (NIH) are working on developing a vaccine.

  • I have experienced mistreatment or witness stigmatizing/inappropriate behavior. What can I do?

    It’s imperative that all students, faculty and staff uphold a campus culture of respect and uphold our Principles of Community during this critical time.

    Employees are reminded not to stigmatize anyone based on national origin. 

    Students who experience any mistreatment or witness inappropriate behavior can make a report to

  • What do I do regarding social distancing?

    To prevent infection, we recommend adhering to the following social distancing practices:

    • Vulnerable populations should limit outings and not attend large gatherings. Vulnerable populations are people 60 years of age and older; and people with health conditions such as heart disease, lung disease, diabetes, kidney disease, and weakened immune systems.
    • If you are sick, stay home. Do not come to school or work, travel, or participate in large gatherings.
    • If you have flu-like symptoms or suspect that you may have been exposed to COVID-19: Students should contact Student Health Services or their primary care physician.  Staff and faculty should their primary care physician, and UCR Health will be providing additional resources soon for all UCR employees.
    • Important reminders regarding hygiene: (1) regularly wash your hands with soap and water or use an alcohol-based hand sanitizer that contains at least 60% alcohol, (2) cover your mouth with your elbow when you cough or sneeze, and (3) clean and disinfect surfaces often.
    • For more information about social distancing and hygiene practices for the workplace and home, please visit the Centers for Disease Control (CDC) website.

    We understand that implementing these changes with such limited notice will have broad impacts and will be challenging and disruptive for many of you, and we appreciate your patience and cooperation. 

  • What do I do if I come into contact with a sick individual?

    If the individual is a confirmed or suspected case of COVID-19, you should contact your primary care provider (staff/faculty) or Student Health Services (students) immediately and inform them of the potential contact. Stay at home and monitor your symptoms. If medical treatment is required, call ahead and explain your history and potential contact with a confirmed/suspected case of COVID-19. Follow CDC guidelines for preventing spreading COVID-19 to others.

    If the individual is not a confirmed or suspected case of COVID-19, you should follow standard precautions. Avoiding close contact with the individual, wash your hands often with soap and water, and monitor your symptoms.

  • Is the campus making masks available?

    Masks are not available for general use. Masks are most effective to prevent spread of COVID-19 through droplets/saliva when used by a person showing respiratory symptoms. The CDC does not recommend the use of masks to protect yourself from respiratory illnesses, including COVID-19.

  • I get stressed/anxious about COVID-19. Are there any resources for me?

    Members of the UCR community may experience stress and anxiety as a result of the uncertainties surrounding COVID-19. Employees are encouraged to contact Employee Assistance. Student employees are encouraged to reach out to Counseling & Psychological Services.


Contact Us
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EH&S Public Health

Important information about the Public Health Issues in Riverside and California.

EH&S >>


Centers for Disease Control and Prevention

Learn more about COVID-19 from the CDC.

Visit the CDC Website >>

Riverside County Public Health

Latest updates from the Riverside County Public Health officers.

Learn more >>